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Privacy Policy

Last updated November 12, 2026

This policy explains how 1BuilderMedia Marketing LLC ("we", "us") handles information collected through treetrimmingdiamondsprings.org and its phone number, (530) 238-3614.

What we collect

• What you give us on the form or by phone: your name, phone number, street or town, and details about your trees and the work you want.
• Call details: the number you call from, the date, time and length of the call, and a recording of the call as described below.
• Basic technical data our web host and form provider record automatically, such as IP address, browser type and the pages requested.

Calls may be recorded

Calls to our number may be recorded and transcribed so we can pass your request along accurately and check service quality. California law requires the consent of all parties to record a call, so you will hear a notice at the start of the call. If you do not want to be recorded, you may hang up and use the form instead.

How we use it

• To understand your request and contact you about it.
• To share your request with the independent tree professional we refer you to, so they can contact you and arrange a visit.
• To keep records of calls and requests, and to improve the service.

Who we share it with

Your name, phone number, location and request details are shared with the tree professional we refer, and, if you ask for a second opinion, with a second professional. That professional handles your information under their own practices. We also use service providers to run the site, the phone line and the form (for example our web host, our phone carrier, and Formspree for form delivery). We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

How long we keep it

We keep request records and recordings only as long as needed for the purposes above and our business records, and then delete them.

Your choices and California rights

You may ask what information we hold about you, ask us to correct it, or ask us to delete it, subject to legal exceptions. Call (530) 238-3614 to make a request. We will not treat you differently for making one.

Children

This site is for adults arranging work on their property. We do not knowingly collect information from children under 16.

Changes

We may update this policy. The date at the top shows the latest version.